Personal Information Collection Statement
Châteaux Travels
PERSONAL INFORMATION COLLECTION STATEMENT
Châteaux Travels (the “Company”) respects the privacy of its online visitors and customers of its products and services on Châteaux Travels and complies with applicable laws for the protection of your privacy.
This Personal Information Collection Statement (“PICS”) applies to the information that we collect as you use Châteaux Travels (the “Platform”) or purchase products and/or services from the Platform.
Please note that if you do not provide us with your personal data, we may not be able to provide the information, products or services you need or process your request on the Platform.
- Purpose
From time to time it is necessary for the Company to collect your personal data which may be used, stored, processed, transferred, disclosed or shared by us for the purposes (“Purposes”), including:
(a) performing our agreement with you to provide content and services on the Platform;
(b)providing you with alerts, updates, materials or information about our services or other types of information that you requested or signed up to;
(c) responding or taking part in legal proceedings, including seeking professional advice, or for the purposes of the legitimate and legal interests of the Company or a third party (e.g. the interests of our other customers);
(d) compliance with any law, regulation, judgment, court order, voluntary code, sanctions regime, within or outside Midi-Pyrenees existing currently and in the future or other legal obligations that we are subject to;
(e) communicating with you and responding to your questions or requests;
(f) analysing how you access and use our platforms, products and services including those available on our websites and apps;
(g) advertising and marketing our platforms, products and services and other related subjects;
(h)purposes directly related or incidental to the above;
(i) where you have given consent to it; and
(j) PURPOSE
- Use of Personal Data for Direct Marketing Purposes:
(a) The Company is only allowed to (i) use your personal data in direct marketing; or (ii) provide your personal data to another person or company for its use in direct marketing, if you provide your consent or do not object to writing.
(b) The Company intends to use your name, contact details (such as phone number, email address and mailing address), gender, products and services information, pattern and behaviour, financial background and demographic data held by the Company from time to time for direct marketing;
(c) Conduct direct marketing in relation to the following classes of products and services that the Company, our affiliates and our co-branding partners may offer:
General newsletter of Châteaux Travels – you can decide to opt out
(d) The above products and services may be provided by the Company and/or:
- any of our affiliates;
- third-party financial institutions;
- our affiliates and our co-branding partners providing the products and services set out in (c) above; and
- external service providers supporting the Company
(e) In addition to marketing the above products and services, the Company also intends to provide the data described in (b) above to all or any of the persons described in (c) above for use by them in marketing those products and services, and the Company requires your written consent (which includes an indication of no objection) for that purpose;
Before using your personal data for the purposes and providing the transferees set out above, the Company must obtain your written consent, and only after having obtained such written consent, may use and provide your personal data for any promotional or marketing purposes.
You may in future withdraw your consent to the use and provision of your personal data for direct marketing,
If you wish to withdraw your consent, please inform us in writing at the address in section 4 below. The Company shall, without charge to you, ensure that you are not included in future direct marketing activities.
- Access and correction of personal data:
You have the right:
(a) to check whether we hold data about you and to request access to such data;
(b) to require us to correct any data relating to you which is inaccurate; and
(c) to ascertain our policies and practices in relation to data and to be informed of the kind of personal data held by us.
You should send requests for access to data or correction of data or for information regarding policies and practices and kinds of data held to:
1025 route de la Grande Lande, Bourgougnague, Midi-Pyrenees, Midi-Pyrenees, 47410
Attention: Privacy Officer
- Security
The Company will take appropriate steps to protect the personal data held by it against unauthorised or accidental access, use, loss, processing, erasure, transmission, modification or disclosure to minimise the possibility of a data breach. However, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot guarantee or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your information, we make efforts to ensure the security of our systems. We do not guarantee the security of the portal or the services or the prevention of loss of, alteration of, or improper access to, your account information or data. If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. The Company shall not be liable for any loss of, or damage to the extent that such loss or damage would have been avoided or mitigated by adequate preventative measures taken by you.
This Statement was last updated on 26 February 2025 (“Revision Date”). If you were a user before the Revision Date, it replaces the existing Personal Information Collection Statement.